Frequently Asked Questions
Everything you need to know about shopping for your home at SKIL.
What is the typical shipping time for furniture and decor?
Standard shipping usually takes 5-7 business days. For larger furniture items requiring freight delivery, please allow 2-3 weeks for arrival. You will receive a tracking link as soon as your order leaves our warehouse.
Do you offer a warranty on your home products?
Yes, all SKIL products come with a 1-year limited warranty covering manufacturing defects. We stand by the quality of our craftsmanship and will replace or repair items that do not meet our standards.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns.
Can I request fabric swatches before purchasing a sofa?
Absolutely. We want you to be confident in your choice. You can order up to five fabric swatches for free through our 'Swatch Request' page to see how the colors and textures look in your space.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger home investments.
How do I care for my SKIL wooden furniture?
To maintain the finish, we recommend dusting regularly with a soft, dry cloth. Avoid harsh chemicals and direct sunlight, which can cause fading or warping over time.